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Treatment outside surgery hoursĪll GPs must make sure that a service is provided for their patients when the GPs are off duty. But you don’t have an automatic right to see your own GP.Ī GP must provide any necessary treatment in an emergency, even if you're not registered with them.
#Serving all my patients professional
When you contact your GP surgery, they must give you access to a GP, nurse or other health professional within 48 hours if that’s what you need. You’re entitled to treatment from a GP at the surgery where you’re registered. You can also contact the Patient Advice and Support Service for more help. If this happens, you should try another GP in the area and explain that your first choice has been refused. For example, they might not be accepting new patients. If they refuse to accept you, they must have reasonable grounds and give you their reasons in writing. When you try to register at a GP practice, the GP doesn't have to accept you. You can also register temporarily if you move around the country and have no permanent address.Ĭhildren under 16 should be registered by a parent or guardian, but don't have to be registered with the same GP as the rest of their family. If you're staying somewhere in the UK for less than 3 months, you can ask to be registered on a temporary basis. You can only register permanently with a GP practice if you're going to be staying in the area for at least 3 months. You don’t need to hold a medical card to register with a GP or receive services from the NHS in Scotland.
#Serving all my patients how to
You can find the form to register with a GP and guidance about how to register on NHS inform. This is available from the GP practice, or you can complete it online and email it to the practice. To register with a GP, you'll need to fill in an application form. You can search for the nearest GP on NHS inform.
#Serving all my patients download
You can download the NHS factsheet 'Health care in Scotland for holidaymakers from overseas' from NHS inform. The GP doesn't have to accept you, but if they don't, they must have reasonable grounds and give you their reasons in writing. If you normally live in the UK, even if you're originally from another country, you have the right to register with a general practitioner (GP) if you live in the GP's catchment area. You can find more information about PASS on its website. Lines are open Monday to Friday, 9am to 5pm. You can call PASS for advice and support on 08. work with the NHS by using feedback to improve your healthcare and NHS provision.provide practical help with making a complaint, including writing letters, making phone calls and supporting you to prepare for and attend meetings.provide information, advice and support for anyone who wants to give feedback or comments, or raise concerns or complaints, about healthcare delivered by NHS Scotland.help you understand your rights and responsibilities as a patient.The service is provided by Citizens Advice Scotland and you can access it from any Citizens Advice Bureau in Scotland. The Patient Advice and Support Service (PASS) is an independent service which provides free, accessible and confidential advice and support to patients, their carers and their families about NHS healthcare. There is information about Health Improvement Scotland's work on its website. inspects NHS Boards' hospitals and services.provides clinical standards and guidelines for NHS services.Healthcare Improvement Scotland (HIS) is part of NHS Scotland. Phone: 0800 22 44 88 (lines are open Monday to Friday, 8am to 6pm)
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